FAQs
Welcome to Pretty Province, your go-to store for trendy clothing and accessories! We've put together a list of frequently asked questions to help you get started with your shopping experience.
- What is Pretty Province?
Pretty Province is an online store that offers a variety of trendy and affordable clothing and accessories. We strive to bring the latest fashion trends to our customers, all while providing excellent customer service and quality products.
- How do I place an order?
Placing an order with Pretty Province is easy! Simply browse our online store, select the items you want, add them to your cart, and proceed to checkout. You'll be asked to provide your shipping and payment information, and once you confirm your order, we'll take care of the rest.
- What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept payments via PayPal.
- How much does shipping cost?
We offer free standard shipping on all orders over $50. For orders under $50, shipping rates will vary depending on the weight and destination of your package. You can find more information about our shipping policies on our website.
- What is your return policy?
We want you to be completely satisfied with your purchase from Pretty Province. If for any reason you're not happy with your order, you can return it within 30 days of delivery for a full refund. Please note that items must be in their original condition and packaging, and you'll be responsible for the cost of return shipping.
- How can I contact customer service?
If you have any questions or concerns, our customer service team is here to help! You can contact us via email at support@prettyprovince.com, or by using the contact form on our website. We strive to respond to all inquiries within 24 hours.
- Do you offer gift cards?
Yes, we do! Gift cards are a great way to give the gift of fashion to someone special. You can purchase gift cards in denominations of $25, $50, $100, or $200 on our website.
- How often do you add new products to your store?
We're always updating our inventory with the latest fashion trends, so be sure to check back often! We typically add new products to our store on a weekly basis.
- Do you offer discounts or promotions?
Yes, we do! Sign up for our email newsletter to stay up-to-date on our latest promotions and discounts. We also offer special discounts to our social media followers, so be sure to follow us on Facebook, Instagram, and Twitter.
- Is my personal information secure when shopping on your website?
Yes, we take the security of your personal information very seriously. We use industry-standard encryption technology to protect your sensitive data, and we'll never share your information with third parties without your consent. You can read more about our privacy policy on our website.